Prerequisites

In order to use Raiffeisen ELBA-internet you need:
  • For monetary transactions, an account, for security transactions a portfolio with an Austrian Raiffeisenbank.
  • A signatory number and a PIN (Personal Identifications Number) for login to Raiffeisen ELBA-internet. You will get both of these numbers once you sign a Subscription Agreement with your Raiffeisenbank. You also can login with your username and password or the digital signature. Please contact your Raiffeisenbank for further information.

  • Moreover, to authorize transfers and security orders or other services for which the authorization is necessary, you get a list of transaction numbers (TAN-list) or an SMS to your mobile phone (Raiffeisen smsTAN)or the cardTAN that is generated by a dedicated cardTAN generator.

    If you already hold a licence for a ELBA 5 PC-version you can use the existing access codes (signatory number, PIN, TAN, etc. ...) also for Raiffeisen ELBA-internet. All you have to do is obtain the OK for Raiffeisen ELBA-internet from your personal adviser at your Raiffeisenbank.

  • An Internet access with a browser capable of encoding information with 128 Bit. For more details concerning the tested browsers, please consult the Browser configuration. Always use the latest Version wherever feasible.

    You are free to use any OS for which a modern browser with 128-bit encryption is available.

    Important note:
    In some company networks, this connection is barred by an internal FIREWALL, which may create problems when working with Raiffeisen ELBA-internet. If you are affected by this situation, consult your company's EDP expert.

  • For your own security please note our security hints.